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Refund Policy

Initial Purchases

  • Within 30 days of initial charge.

Monthly Recurring Rebills

  • No Refunds.
  • Cancel your billing prior to your rebill date if you wish to avoid further charges.

Annual Recurring Rebills

  • Within 7 days of last charge.
  • An email reminder of the upcoming rebill charge will be sent 48 hour prior to the charge.

Initiating A Refund
In order to request your refund, please issue a support ticket: https://clients.xagiocare.com/index.php?rp=/login

Include the following information:

  1. Product Purchased
  2. Receipt or Transaction ID From Purchase
  3. Date of Purchase
  4. Reason For Refund Request.

Refund Processing
Please allow up to 5 business days for your refund to be processed.

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